The Website is not intended for anyone under 18 years of age. If you use this website I am assuming you are over 18. If you subscribe as a user, I will ask you to confirm that and I will trust your answer.
If I learn that I have collected or received personal information from a person under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under 18, please contact me.
When you access the Website, it and my computer will learn and store certain information about you, both automatically and through voluntary actions, you may take, during your visit. This policy applies to information I collect on the Website and in email, text, or other electronic messages between you and me through the Website or through emails on the contact links I provide.
I use the information you provide to deliver the requested product and/or service, to improve my overall performance, and to provide you with offers, promotions, and information about my own services only. I never share or sell any information that you provide to me in correspondence or by filling in forms, buying products etc.
With the exception of Supervised Coaching I never keep electronic records of coaching conversations. Any notes I make in coaching calls are made using pen and paper and these files are kept strictly confidential.
For training purposes (ie in pursuit of my own professional development and improvement) I may ask to record Zoom calls between myself and a client. This will only ever happen by prior arrangement and in case of any discomfort by the client, I will always agree not to make a recording, or to stop a recording in progress, even if the recording was previously agreed upon. In case a partial recording has been made and is stopped in such circumstance I undertake to destroy the electronic copy before it is shared or published anywhere beyond my own computer. I will never suggest during a Zoom call that we start recording unless it has been clearly agreed between us beforehand. Zoom allows users to see when they are being recorded and gives them the option of cancelling the call. This is why I use it for coaching meetings.
As you navigate through the Website, it may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information collected automatically is used for statistical data and will not include personal information. I use this data to improve the Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
I may use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. I reserve the right to use these pixels in compliance with the policies of the various social media sites.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
If you choose to correspond with me through email or text messages or WhatsApp , I may retain the content of your messages together with your contact information and our responses. I provide the same protections for these electronic communications that I employ in the maintenance of information received online, mail, and telephone. This also applies when you register for the Website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.
I am committed to keeping your e-mail address and other contact information confidential. I do not and shall not sell, rent, or lease my subscription lists to third parties, and will not disclose your email address or other contact information to any third parties except as allowed in the section titled Disclosure of Your Information.
I will maintain the information you send via e-mail in accordance with applicable law.
All e-mails sent from my organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from my mailing list so that you receive no further e-mail communication from me.
Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.
The Website and I collect your information in order to record and support your participation in the activities you select. If you register to download a book or resources, sign up for a newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.
If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to firstname.lastname@example.org requesting to unsubscribe from future emails.
If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to email@example.com requesting to unsubscribe from future emails.
I use personal information for purposes of presenting the Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between us, administering my business activities, providing customer service, and making available other items and services to clients and prospective clients.
I may use the information you provide to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.
If I provide a link for product purchase on this website, then the link will allow the vendor to pay me a commission. This is without cost to you. The vendor will collect your information in accordance with their own policies. I will not pass your information to them other than by letting you use the link which transfers my information to the vendor as described elsewhere in this Policy.
I may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce my terms of service or any other agreement between you and me.
I may disclose information when legally compelled to do so, in other words, when I, in good faith, believe that the law requires it or for the protection of my legal rights or when compelled by a court or other governmental entity to do so.
I employ commercially reasonable methods to ensure the security of the information you provide to me and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.
I may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of the Website, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, I may use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
On the specific subject of Google Fonts and GDPR compliance, I use a plugin so any Google Fonts I use are embedded within the website. The Website does not send your ip address to Google when you load the page.
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
We will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) I consider that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that I store stores and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
Dated January 2023